You haven't searched anything yet.
Job Summary
As a TechEdge Service Coordinator for Patterson Dental, you will be responsible for providing a professional approach to dispatching and performing all duties related to the scheduling of requests for service.
The service coordinator role requires a high level of professional autonomy due to the nature of resource planning in assignment of service technicians to service requests.
Essential Functions
Triages calls and inquiries from customers.
Assigns and schedules service requests from clients or company personnel.
Manages resources efficiently and effectively for all scheduled service.
Monitors service orders assigned to technicians.
Responsible for the life cycle of service order (creates, edits, completes and invoice service orders).
Reconciles various CRM reports on a monthly basis.
Works closely with the Branch Procurement Specialist(s) with resource and project planning.
Demonstrates a commitment to Patterson values & professionalism through appropriate conduct at all times.
Performs other service coordinator duties as assigned.
Job Qualifications
Minimum Qualifications :
Expresses strong customer service orientation or related dispatching experience through excellent written and verbal / phone communication skills.
Has strong organizational and multi-tasking skills, demonstrates sound judgment and excellent decision-making abilities, and shows a great attention to detail.
Ability to positively contribute to the Branch team environment by taking initiative to learn and improve upon skillsets.
Possesses strong planning and organizational skills, both written and verbal.
Uses technology with efficiency, including Microsoft 365 and SAP CRM platforms.
Preferred Qualifications :
1-3 years dispatching and customer service experience, with previous experience in the Dental industry preferred.
Previous working experience with project or resource coordination.
Bookkeeping / accounting experience preferred.
Last updated : 2024-05-17
Full Time
$41k-55k (estimate)
05/18/2024
08/16/2024
animalhealthinternatio...
CO
<25
The job skills required for Dispatch coordinator include Customer Service, Scheduling, Initiative, Organizational Skills, Decision Making, Accounting, etc. Having related job skills and expertise will give you an advantage when applying to be a Dispatch coordinator. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Dispatch coordinator. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Dispatch coordinator positions, which can be used as a reference in future career path planning. As a Dispatch coordinator, it can be promoted into senior positions as a Limousine Chauffeur III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Dispatch coordinator. You can explore the career advancement for a Dispatch coordinator below and select your interested title to get hiring information.
If you are interested in becoming a Dispatch Coordinator, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Dispatch Coordinator for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Dispatch Coordinator job description and responsibilities
A dispatch coordinator oversees the dispatching of vehicles, such as a delivery truck or emergency service unit.
04/16/2022: Green Bay, WI
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Dispatch Coordinator jobs
This career also favors candidates who have certifications relevant to the specific job, such as emergency responder certification for an emergency dispatch position.
03/27/2022: Everett, WA
Step 3: View the best colleges and universities for Dispatch Coordinator.